How is spam identified
Every mail at @aegee.org is evaluated for spam and the result is saved in form of invisible part of the mail, called header:
The amount of plus signs represents the probability that a mail is spam - the more pluses, the bigger the chance. Technically, the evaluation is done using Spamassassin 3.1 and Spamass-milt as glue between spamassassin and sendmail 8.13.5.
How to use the results
For normal e-mail addresses, you can only adjust your spam filter. Later you can sort e-mail in your mail program using the results of the evaluation. It is not possible to reject the mails without delivering it.
Based on the amount of accumulated pluses, the message for a mailing lists can be rejected, if the probability is too high. There are only two steps to adjust your mailing list to get less spam:
- First, decide what to tell people, when their mail is rejected and provide information about other ways to contact you. E.g. they can get a mail like
Your mail to firstname.lastname@example.org has been rejected unread, cause it was considered as spam. You can still contact us, by writing mail to email@example.com . Thank you for the understanding. Yours, AEGEE-Plovdiv Board, http://locals.aegee.org/plovdiv
Mails to firstname.lastname@example.org are sent to the non-quiet listowners of the mailing-list-l after the e-mail address of the sender is verified.
- Last define which mails are spam. You will use now the content filter. Go to https://lists.aegee.org/your-mailing-list-l.html, e.g. https://lists.aegee.org/aegee-l.htm -> Manage the list -> Templates -> [Select a tempalte to view or edit] Rules for filtering list messages based on their contents [CONTENT_FILTER] and enter:
Action: REJECT Hello, your message to ...
If you continue getting lots of spam, it is safe to reduce the +es step by step to 5 until you find the best option for you. On the second line finish the text you composed in the previous step. Save it.
Instead of using Action: REJECT you can forward the mail to the moderators of the list by writing intead Action: MODERATE .
When is the evaluation not correct
The big problem in the spam fight is, that there is no way to say for a mail if it is for sure spam or not. In order to achieve good results a lot of algorithms are used. Some of them are proceeded on the mail server itself, but the most data comes from the internet, where information about standard spam messages, is continiously updated. However for newly invented spam messages, there is no information yet, so they will have only few pluses.
In other cases, when the mail looks according to the algorithms as spam, it will be marked as such, even if it isn't. However, this are seldom cases.
You are welcome to share your ideas about how the spam or ham is managed and if you have any suggestions for improvements, we will be more than happy to share them at https://mail.aegee.org/message. A way to contribute is to cooperate for improving our spamtrap - mail address, which gets only spam. The idea is that you subscribe that e-mail to all possible spammers and once a mail is received to the spamtrap it will be remembered. All quite similar mails afterwards send to any address in @aegee.org will get higher probability.